1. Why our Hero online gold prices is a scale but not a exact one?
We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.
2. Is there benefit for larger orders?
The good news is YES. If the COH Influence amount over... we can give u a better price.
3. I have ordered on the wrong server or character name. What should I do?
Please send us an email from your PayPal email address or contact our live chat representatives that you have placed the order from and include your Order number and the correct server or character name. We will make delivery according to the new instructions given.
4. Why I need put home phone number?
ALL first time purchasers will be receiving a phone call to verify the order. Returning customers who have been verified will not be required to be called again in most cases. SO please include your home phone number (Which matches the confirmed address) in the notes of PayPal payment. Please provide a time which we should call you at to verify the purchase.
5. How is a delivery accomplished?
After you complete the order process and have sent payment, the order appears in our delivery queue .then our deliveryman will log in game and contact the character you left on the order. If our deliveryman is unable to make a contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.
6. How do I check the status of my order?
If you would like to check the status of your order, simply log onto our live chat and one of our customer service representatives will assist you straight away, 24 hours, 7 days.
7. How do I pay with my credit card without using PayPal?
We do offer the option to pay using a credit card outside of PayPal. To place an order with a credit card is easy and simple. Proceed through the order process as normal, and once you are forwarded to PayPal you will be presented with an option to pay with your PayPal account or an independent credit card. The option to use a credit card is available through both services